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FAQS

When will my order ship?
Our orders ship very quickly, sometimes same day. All orders ship within 24 hours, excluding Federal Holidays.
 
How will my order ship?
All orders ship via USPS Priority Mail or USPS Priority International with insurance and tracking included. You will receive an email confirmation with tracking information when you order ships.
Do you ship International?
Yes, we ship worldwide! 
Do you accept returns or exchanges?
Due to the nature of our products, we do not accept returns or exchanges unless there is damage during shipment.
 
Do you offer gift wrapping?
Yes, all of our products are shipped in decorative gift boxes. Please leave us a note at checkout if your order is a gift.

Are you cruelty-free?
Yes, we are 100% cruelty-free. We are certified by Leaping Bunny and our products and ingredients are never tested on animals.
 
Do you sell wholesale?
We do not sell wholesale. We do offer a bulk discount for large orders. Please enquire to hello@dollcakeskincare.com
 
Questions?
Please feel free to ask any questions you may have! Email us at hello@dollcakeskincare.com or contact us via our Contact Us form.
 
Thank you for shopping Dollcake Skincare!
-The Dollcake Skincare Team
XoXo